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Returns/Exchanges

Please click here to request a Return Merchandise Authorization (RMA) Number

Refund/Return and Exchange Policy
At BrandsOnly.com our goal is to ensure you are completely satisfied with your purchase. If for whatever reason you are dissatisfied with your purchase, you can return it to BrandsOnly.com within 30 days from the date of purchasing the item(s).  Please contact our customer service department via the Online RMA Form to receive a Return Merchandise Authorization number (RMA#) before returning any product. No returns can be accepted without an RMA# and will be refused by BrandsOnly. The product must be returned with all original packaging, with all tags and labels still ATTACHED and no signs of wear. Sorry, used products cannot be refunded or exchanged for a new product (unless otherwise noted). By using the product or removing any tags and labels, our refund/exchange policy is void. The product is subject to final inspection before your refund is processed. A 15% restocking fee will be deducted from the refund amount ONLY We recommend that you insure your return. We are not responsible for shipping damages.  Refunds will be given at the discretion of BrandsOnly.com management. In case of a refund, allow up to two weeks to receive the money. All refunds will be paid by check or refunded to the credit card account on file. In case we exchange a product at your request, you agree to pay all applicable re-shipping costs and fees.

Return Possibility
On certain products, sales are final due to the nature of the product.


How do I return an item?
  • To return an item you must contact Customer Service for prior approval and obtain an RMA number.
  • All merchandise purchased from BrandsOnly.com is sold in its original factory packaging with all contents as supplied to us by the manufacturer/distributor. Therefore it can be returned only if in original manufacturer's packaging, same condition as sold, with all literature/instructions/documentation and blank warranty cards.
  • Place the manufacturer's box into a shipping carton.
  • Please do not place stickers or shipping labels on the original manufacturer's package.
  • For your protection insure the package and ship via a traceable method. We are not responsible for lost or damaged packages.


Return Rules & Policies

  • No returns will be accepted without an RMA #. Click here to request an RMA#.
  • If any of the above conditions are not met, BrandsOnly.com reserves the right to refuse the return or charge a restock fee of not less than 15%, at our sole discretion.
  • Not responsible for personal data or items left in returned merchandise.
  • Refunds on returned items will be credited to the same payment method that the purchase was made. If it was paid by check, the refund will only be made by check after 10 business days have elapsed from the date of purchase.
  • The BrandsOnly.com Gift Card is redeemable for merchandise only. It may not be redeemed for cash.

Send pre-authorized returns to:

BrandsOnly.com Return Dept.
3541 Southern Orchard Rd. E.
Davie, FL 33328