We have been in business since 1993. Our main focus is on what's most
, the customer! Our top priority is
getting your orders processed and delivered as quickly as possible. We
are usually able to get your products shipped the same day we receive
We use the secure Yahoo online shopping software (Stronghold Secure
Server with industry-standard 128-bit SSL encryption) which safeguards
your information 100%. To protect our customers and create a secure
internet shopping environment, we report all credit card fraud to the
Please contact us if you have any additional questions or concerns
after reading the following or if you would like to place your order by phone please call 954-636-3983 and leave a message. We will get back to you within 24 hours.
We collect information volunteered during the order. We use this
information to fulfill your order and to promptly address any customer
service concerns that you may have.
We respect the privacy of visitors and customers to our website. We
do not sell our customers' and website visitors' email addresses or
personal or business information to anyone for any reason whatsoever.
you send identifying information to us by email, we use that
information only to provide you with our services and/or products, and
to otherwise respond to your requests. We do not sell this information
to anyone for any reason.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here
Shipping and Handling
Most orders are shipped the same business day (if
received by 3pm EST), however on very rare occasions please allow for 2
to 3 days shipping delay. If you would like your order shipped to a PO
Box, then please make a note in the comments box when checking out and
we will ship your order with US Postal Service.
USPS shipping Mon - Fri, UPS shipping Mon - Fri. All orders are shipped
via UPS, FedEx or USPS. The shipping / handling fees are calculated in
real time, and you will see them in the checkout process before you
give your final "OK". Free shipping as indicated only
reserve the right to deny shipment of products without providing a
reason and we reserve the right to ship UPS Ground orders with Priority
Mail (depending on delivery speed).
Every order we ship is triple checked by our staff before it is packed.
However, once a package leaves our store with an international
destination we can no longer be held responsible if something happens
to it in customs. If customs opens your package and charges you duty,
confiscates merchandise or anything else of that nature we can not be
The purchaser is responsible for any and all
additional fees, duties, taxes, associated with orders shipped outside
of the continental USA.
Refund/Return and Exchange Policy
At BrandsOnly.com our goal is to ensure you are completely
satisfied with your purchase. If for whatever reason you are
dissatisfied with your purchase, you can return it
to BrandsOnly.com within 30 days from the
date of purchasing the item(s). Please contact our
customer service department via the Online
to receive a Return Merchandise Authorization number
(RMA#) before returning any product. No returns can be accepted without
an RMA# and will be refused by BrandsOnly. The product must be returned
unopened and unused with all original packaging, with all tags still
ATTACHED and no signs of wear. Sorry, used products cannot be refunded
or exchanged for a new product (unless otherwise noted). By wearing the
product or removing any tags and labels, our refund/exchange policy is
void. The product is subject to final inspection before your refund is
processed. A 15% restocking fee will be deducted from the refund amount. Shipping fees are not refundable.
We recommend that
you insure your return. We are not responsible for shipping
damages. Refunds will be given at the discretion of
BrandsOnly.com management. In case of a refund, allow up to two weeks
to receive the money. All refunds will be paid by check or refunded to
the credit card account on file. In case we exchange a product at your
request, you agree to pay all applicable re-shipping costs and fees.
On certain products, sales are final due to
the nature of the product.
How do I
return an item?
- To return an item you must contact Customer Service for
prior approval and obtain an RMA number.
- All merchandise purchased from BrandsOnly.com is sold in
its original factory packaging with all contents as supplied to us by
the manufacturer/distributor. Therefore it can be returned only if in
original manufacturer's packaging, same condition as sold, with all
literature/instructions/documentation and blank warranty cards.
- Place the manufacturer's box into a shipping carton.
- Please do not place stickers or shipping labels on the
original manufacturer's package.
- For your protection insure the package and ship via a
traceable method. We are not responsible for lost or damaged packages.
Return Rules &
- No returns will be accepted without an RMA #. Click
here to request an RMA#.
- If any of the above conditions are not met, BrandsOnly.com
reserves the right to refuse the return or charge a restock fee of not
less than 15%, at our sole discretion.
- Not responsible for personal data or items left in returned
- Refunds on returned items will be credited to the same
payment method that the purchase was made. If it was paid by check, the
refund will only be made by check after 10 business days have elapsed
from the date of purchase.
- The BrandsOnly.com Gift Card is redeemable for merchandise
only. It may not be redeemed for cash.
Send pre-authorized returns to:
BrandsOnly.com Return Dept.
3541 Southern Orchard Rd. E.
Davie, FL 33328
Your order is usually shipped within 24 business hours after it is
received. Most customers, depending on their location, receive their
order within 3-5 business days after we sent it. Sales are final unless
noted otherwise, or if the product is damaged. Orders cancelled by the
customer after the credit card has been processed will be charged a
nominal 5% fee to cover associated nonrefundable merchant fees. If a
customer should refuse a delivery as an attempt to cancel an order or
decides to return an order that has been processed and shipped, the
customer still assumes full return liability and agrees to pay a 15%
restocking fee to allow us to recover our costs.
Large orders that contain items that are on back order may be shipped
separately - we may send what we have in stock right away, and ship the
rest later. You will be notified by email should this be the case. If
the majority of the products you ordered are on back order for more
than 7 business days, you will be notified by email.
Your credit card will be charged Prior to shipping, however if you are
using PayPal checkout, your credit card will be
charged once the order has been received We accept PayPal,
Visa, Mastercard, Discover, American Express, Cashiers Check, Money
Order and Personal Checks (which are held until check clears).
Please send checks to:
3541 Southern Orchard Rd. E.
Davie, FL 33328
Under Age Ordering
If you are under 18 years of age and wish to purchase products, please
have your parents or guardians do so. Any purchase or attempted
purchase by someone under 18 years of age will be considered fraudulent
and BrandsOnly will not be held liable.
Refused / Undeliverable Shipments
Any shipments that are returned because they were undeliverable to the
address you provided or were refused will be billed 15% restocking fee
or twice the original shipping rate, whichever is greater.
On certain products, sales are final due to the nature of the product.
To protect our customers and create a secure internet shopping
environment, we report all credit card fraud to the authorities.
Disclaimer and Copyright
BrandsOnly.com is providing this site and its contents on an "as is"
basis and makes no representations or warranties of any kind with
respect to this site or its contents. BrandsOnly.com disclaims all such
representations and warranties, including for example warranties of
merchantability and fitness for a particular purpose. In addition,
BrandsOnly.com does not represent or warrant that the information
accessible via this site is accurate, complete or current. The
statements made about products have not been evaluated by the Food and
Drug Administration (U.S.). They are not intended to diagnose, treat,
cure or prevent any condition or disease. Please consult with your own
physician or health care practitioner regarding the suggestions and
recommendations made at this web site. BrandsOnly.com assumes no
responsibility for any kind of claims that various manufacturers make
about their products. All statements and claims have not been evaluated
(and are not guaranteed) by BrandsOnly.com or any of it’s
Except as specifically stated on this site, neither BrandsOnly.com nor
any of its directors, employees or other representatives will be liable
for damages arising out of or in connection with the use of this site
or products. This is a comprehensive limitation of liability that
applies to all damages of any kind, including (without limitation)
compensatory, direct, indirect or consequential damages, loss of data,
income or profit, loss of or damage to property and claims of third